VIPRE Software Customer Support

Support for VIPRE products is US based. Authorized ThreatTrack Security service representatives are based in Clearwater Florida and Cary North Carolina, and for their proper contact details, please choose your customer type and support type required.

VIPRE Consumer Support

Consumer Sales Support

Sales Questions & Orders

For Sales E-mail Support, please use our contact form.

For Sales Telephone Support, please call us at 888-348-2366

Sales Discounts

Sales Discounts
If purchasing VIPRE for more than 1 computer and you have questions, please call our Operations Desk at 727-260-7770

VIPRE Renewal Coupon

VIPRE Renewal Coupon Code
When renewing VIPRE, use the following coupon code: 12803-Save5 when checking out. This code has no expiration date, and is given as a way of saying thanks for being our customer.

Consumer Technical Support

Live Chat

Live Chat is the most efficient way to receive live person technical support. You may open a live chat session here.

Renewal Support

To renew online, use this VIPRE Coupon Code: 12803-Save5 [write it down]

This coupon does not expire, and is for you to use at time of your online check-out.

Now click here:

For additional VIPRE Renewal Support, you may visit this page in the Threat Track Knowledge Base:

Telephone Tech Support

Telephone support should be used after exhausting the above options.

Technical Support hours are 9AM to 9PM EST every day

US Technical Support phone 877-673-1161

International Callers may call 727-562-0101

VIPRE Business Support

To simplify purchasing, the StarNoise Volume Discount Program makes it easier to acquire VIPRE for your Business, School, and Municipality. Small, medium, and large organizations come here for VIPRE Sales Support. The following are support options for FREE – US BASED assistance:

Business Sales Support

Volume Discounts

Volume Discounts to satisfy your budget in order to protect your 10s, 100s, or 1000s of workstations with AntiVirus Security or Mail Security. Click Here to Contact Us.

Live Remote Demonstrations

 Live Remote Demonstrations so you and your off-site IT managers can see a live demo, guided by our experienced technicians. Click Here to Contact Us.

Free Trial

Free Trial so you can get experience using VIPRE to “try before you buy”. Click Here to Contact Us.

Renewal Support

 Renewal Support: Time to renew and need to add more VIPRE Agents?  Or need to reduce your current volume of VIPRE Agents? We can help. Click Here to contact our Volume Licensing Division.

Business Technical Support

Several levels of support are available for VIPRE Business users (for businesses, schools, municipalities, Government groups, and other organizations that deploy VIPRE over their network).

VIPRE Business Knowledge Base

For quick answers to common (and not so common) questions, this UP-TO-DATE knowledge base includes answers and comments to issues you may be searching for, available 24/7. Did you know that 85% of all requests for VIPRE Support have already been answered? In order to save time, take a quick look through the VIPRE Knowledge Base and see if your issue has been addressed. Go to the GFI SkyNet to access the VIPRE Business tech support resource here:

VIPRE Business Tech Support by Phone

If you have a current Maintenance Agreement for a VIPRE software product, please fill out the Contact Form.
If you are reading this, be advised: VIPRE is the last business Antivirus your organization will ever require. VIPRE was created by IT users for IT users. VIPRE was built on a different model, with a different core technology that will not slow down system resources, giving your workplace efficient security protections without bloatware, without sacrificing the speed needed in an optimal Network environment.